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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will show up. It comprises in-depth information about all the actions that you can perform on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast variety of educational videos clarifying how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive FAQ database, which comprises questions asked by real individuals and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer service technicians available 24-7 and ready to help you with any problem. Each trouble ticket you submit will be responded to within 60 minutes (the average ticket response time is approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 295850

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

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